Last updated: November 11, 2021
Thank you for shopping at NutriCrush.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Return, Refund & Delivery Policy
- Once the product is shipped, the option to cancel is unavailable. An order can only be cancelled before shipping.
- You can also cancel the order after receiving it, by sending a return request on [email protected] and get the confirmation from us .However, we encourage our customers to try the product as they are very genuine and strictly manufactured under expert’s supervision.
- Rs.80/- Parcel return shipping charge will be deducted from the refund amount, for the product returning any reasons except mentioned in point no 6 below.
- We offer a money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked if complaints raised within 2 days of order receipt. (Clause 3 will be applicable)
- The reimbursement will be within 7-14 calendar days of order returned at store, only if the seal of product is not broken, and the condition of product label and bottle is not damaged.
- However, the full refund will be given if, you receive any damaged product or incorrect product or if product is out of stock.
- The amount will be refunded on the same original method of payment you have used.
- If delivery attempted fails for two times, in that case by default the material will be return to our place, in that case the product can be redelivered at your cost.
- If you have any additional questions or would like to request a refund, feel free to contact us at [email protected].
Q. Hi, I want to purchase NutriCrush products, but I live outside MUMBAI, do you deliver?
A. Yes, we are currently delivering to 15000 Pin Codes in India.
Q.Is there any minimum quantity or billing mandatory get product home delivered?
A. The delivery is absolutely free for orders = Rs.200 /- and above for Mulund, absolutely free for orders =Rs. 999/- and above (for rest of Mumbai). A Nominal Delivery charge is applied to other states across India.
Q. How much time is required for NutriCrush Delivery?
A. Within Mumbai – 24 to 48 hrs. In tier one cities 3 days , tier two cities 5 days and tier three cities 7 days. (Subject to no disturbance to shipping partner).
Q. Will NutriCrush deliver bulk orders?
A. Yes, we deliver up to 20Kg in single bulk order subject to delivery Terms and time frame.
Q. How can I know either my product is shipped or not?
A. You will receive a SMS, as soon as product is shipped, also you can track your order.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone number: +91 77381 81818